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ah just found this so assume answer is no. https://stacker.canny.io/feature-requests/p/webhook-or-api-for-messagesactivity @early-dress-58417 did you manage any workarounds?

As you've discovered, it's not possible at the moment - but please do add any extra context to that Canny post to help us understand your use case!

@magnificent-mouse-47725 Currently we manage comments and activity in two ways: 1. Internal to our team: Directly in Airtable comments 2. External with Stacker users: Intercom support (we're on a free non-profit plan) So unfortunately no direct workarounds, just substitute services. Using a professional service desk tool like Intercom has been great though. I also like Helpscout which is much more affordable.

ok ace thanks

@early-dress-58417 - Any reason you don’t use intercom for inter com? Seems like they’re dropping the ball missing their namesake!

@wonderful-pharmacist-31651 Since we're heavy users of Airtable for our database (hence Stacker) it makes life easier to manage most of our internal comment threads in Airtable so they can be directly listed on different Airtable records.

@sticky-area-45739 -- do you know how to filter who shows up in the @ mention suggestions? We have users working at different companies, so I would only want contacts to pop up related to their company, or furthermore, a specific project. Is that possible to filter the @ mention handles?

Hi @hundreds-queen-22353, it's not possible at the moment I'm afraid. If you were up for adding it as a feature request that would be great. (Note: I can't find an existing feature request for this that you could upvote / add details to - I'm slightly surprised at this, if I find it at a later date we can always merge your post in).