Hello Stacker Team - I am experiencing a sync issu...
# questionsp
prehistoric-dusk-53109
05/22/2025, 3:33 PMHello Stacker Team - I am experiencing a sync issue with AirTable and Stacker this morning. I am able to manually trigger a sync without issue, but my record updates from AirTable are not syncing otherwise. Newly created records are moving over no problem, but updates are not registering on their own. Is anyone else experiencing this issue?
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rough-orange-4490
05/22/2025, 3:55 PM
Hey @prehistoric-dusk-53109 - is this in classic or Astra?
p
prehistoric-dusk-53109
05/22/2025, 4:12 PMthis is in Astra
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rough-orange-4490
05/22/2025, 4:42 PM
Paging @rich-pager-92385 on this
rough-orange-4490
05/22/2025, 4:43 PM
I'm especially surprised that new records are fine but updates aren't
rough-orange-4490
05/22/2025, 4:43 PM
Airtable can be a bit trigger happy on killing the webhook connections
💯 1
rough-orange-4490
05/22/2025, 4:43 PM
But usually that's the whole thing
rough-orange-4490
05/22/2025, 4:43 PM
Amir should be able to shed some more light on it
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prehistoric-dusk-53109
05/22/2025, 4:44 PMThank you @rough-orange-4490 - I was a little taken aback by the issue as well. I've been troubleshooting for the past hour or so and I haven't been able to isolate a cause as of yet.
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rich-pager-92385
05/22/2025, 5:01 PMHey Nick, I've checked the logs and sadly I don't see any errors. Is it possible to give us access to your app (and maybe base) and share reproduction steps?
rich-pager-92385
05/22/2025, 5:04 PMCan you also please share which base is having issues? You have connection to multiple bases so I wonder if webhooks for only a specific one is disabled by Airtable
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prehistoric-dusk-53109
05/22/2025, 5:04 PMno problem @rich-pager-92385 I will DM you this information
thank you 1