Hello everyone - apologies to the Stacker team for...
# questions
p
Hello everyone - apologies to the Stacker team for posting this in multiple channels but I'm experiencing a breaking issue prior to a planned client demo today and I need help ASAP. I have been experiencing intermittent sync issues with connecting my AirTable to my Stacker account over the past few days. While I've eventually been able to clear these errors after some troubleshooting, the issue has become persistent this morning and I'm essentially dead in the water. I had a sync hang up this morning and when I tried to clear it by reauthenticating my connection to AirTable I got a integration error that I haven't seen before and now my base is showing as inaccessible. Try as I might I can't seem to reconnect the base. The error I'm seeing directed me to the integration settings on my account, but the only item I found there notes an issue with Zapier integration - to my knowledge there is no Zapier integration on my account so this is doubly confusing. Can anyone shed any light on this issue? (Note: I am building in Astra)
r
Hi Nick – I'm going to get the team to give you an answer on this asap
When is your demo?
p
1 pm EST
Thank you @rough-orange-4490
for more context on the Zapier issue
r
Ah, the Account page the error is directing you to is actually on your Airtable account, not within Stacker
p
aha
so this is an AirTable issue and not a Stacker issue?
I think I see the issue on the AirTable side here
It looks like AT is creating a new integration every time I reauth Stacker
well that's a relief!
ok I should be able to clear the error on my end
I will confirm I was able to get working again shortly, thank you very much for your assistance Michael
r
Thanks! Unfortunately we're not in control of that text, so can't make it clearer
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