Hello everyone, I'm experiencing a persistent issu...
# questions
p
Hello everyone, I'm experiencing a persistent issue with records displaying based on user permissions. The timing on this is very bad as I have a crucial progress demo with my client tomorrow. The issue was not occurring during testing yesterday. The issue is that records are not displaying and I'm receiving a message "these records could not be loaded". This is in a single record view with no other filtering outside of the permissions. I have tried to change the permissions in multiple different ways but am encountering the same error no matter what I do. Here is what the error message and the permissions look like currently (note: I am building in Astra) :
before anyone asks: • yes, the record I am looking for does exist • yes, it as correctly attributed to this user in my database (airtable), and it is linked to the user ident in Stacker
s
Hi Nick, this has been sent to our team to take a look at!
p
perfect ty @silly-pharmacist-44942
Possibly related: I just discovered a number of linked fields while editing one of my layouts. I did not create these fields, and they're not present on any of the tables I can see in the data manager in Stacker. They don't exist on my AirTable database either, but they seem to be a reflection of the linking fields I have set up there.
s
This, I believe, comes from connecting your users table, so if you’ve connected and disconnected these fields could be from that. Will let our team know as well!
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d
Hi @prehistoric-dusk-53109! It appears that we’re encountering a crash related to one of the “symmetric fields” (the fields automatically created with names ending in “records”). We’re actively investigating the root cause and working on a fix. In the meantime, as a potential workaround, could you try disabling these fields in the data grid? Please let me know if this resolves the issue temporarily.
Looks like it may be one of the fields linking to the family members object ('Family members records').
p
thank you @dazzling-terabyte-63131 I'm doing this now. Heads up: I'm also experiencing an issue with Stacker creating additional records for me on the data grid without an input mechanism for this to take place - furthermore, I'm not seeing these new records reflected in my AirTable. Example below from a related record list which is derived from a field that is set up on both ends to only allows linking to a single record
record # 54 on the data grid is the record in question - it contains no data except for auto generated and calculated fields
@dazzling-terabyte-63131 confirming I have disabled the erroneous fields in all the affected tables.
@dazzling-terabyte-63131 @silly-pharmacist-44942 I do not appear to be experiencing this issue today. I'm going to continue testing and let you know if I see any further issues.
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