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# questionsb
brainy-london-213
12/09/2021, 1:21 PMThis message was deleted.
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faint-continent-97669
12/09/2021, 4:44 PMTheir customer support is great.
faint-continent-97669
12/09/2021, 4:51 PMAlso - if you’re not using the loop function ,then you need to specify the index (e.g. - {parent.0.child})
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witty-room-67787
12/09/2021, 10:25 PMI found the process of including data from linked records to be pretty unintuitive - as @faint-continent-97669 said, you need to get savvy with the loop function. Josh from documint was super helpful in showing me how it worked and once you understand the flow it's simple to replicate
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millions-army-64326
12/10/2021, 4:29 AMDocumint support hasn't responded to my queries 🤷🏽♀️ and the documentation is not very clear either. @faint-continent-97669’s tip worked. 🙌🏽
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