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@dazzling-garden-7259 Unfortunately it sounds like you’re hitting a limitation of the current implementation—it should take until next data sync for the record to show up as related to that user. We’re working on a solution for this (as well as other similar scenarios related to action buttons), though I don’t have an ETA yet. Having said that, we would still like to take a deeper look at your current setup. Can you please get in touch with us with all the details through the support widget? (Question mark icon > Chat with us)

@dazzling-garden-7259 I'm curious about your setup. Are Users and Customers interacting with the same app using different permissions or through two different apps that are synced to the same AirTable base?

It’s just one app. Most users are customers and they only have access to their own profiles. Then i have staff users that have additional permissions to be able to access multiple profiles. It just seems odd that this issue is only arriving for my basic users. So @elegant-eve-85294 are you sure I am hitting a limitation here?

@dazzling-garden-7259 I am not entirely sure, that’s why I suggested getting in touch with us to look into it. 🙂

Thanks Seb. Been on vacation but back now and have dropped a message on the help chat!