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# questionsb
brainy-london-213
03/14/2022, 1:25 AMThis message was deleted.
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aloof-cricket-37605
03/14/2022, 4:50 AMYes. Same issue. They said their working on it. Said it actually updates but it’s a ui up issue and status doesn’t update. Still a problem because u can’t trust the feature
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limited-megabyte-13687
03/14/2022, 8:50 AMThanks Prof X. On my side, the data of this application definitely does not update because it shows the records could not be loaded on the application itself.
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elegant-eve-85294
03/14/2022, 9:04 AM
@limited-megabyte-13687 and @aloof-cricket-37605
There can be many reasons for data not syncing. I encourage you to get in touch with support so we can take a look.
Question mark icon in the app > Chat with us
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limited-megabyte-13687
03/14/2022, 9:54 AMThanks @elegant-eve-85294 have contact the support email on Sunday actually so will be waiting to hear from them then 🙂
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elegant-eve-85294
03/14/2022, 10:07 AM
@limited-megabyte-13687 Thanks! Please note that we don’t have any support coverage during the weekend, but we will get to any questions on Mondays as soon as possible.