This message was deleted.
# status
b
This message was deleted.
r
[Urgent task before a release on Monday] Hello, I tried to save and submit an action button "Move to submitted" with several fields but I received the error message "an error occured executing this action". Screenshot below. • Stacker app: Falcon • Section: deals • View: Closed won • Deals affected: shared with you the details of the deals on your online chat ("Alexandre Wallatest" deal is a test deal that you might use to try the button if needed) • Action button: "move to submitted" • Error message I got while trying to save it: "an error occured executing this action" • Airtable tab: Deals Can you please help to identify the root cause and correct it? Could it be linked to too many fields uploaded at the same time? Up to 5 in this case Thank you for your help. Theophile
r
Hi @ripe-orange-65636 – I’ll have someone from the support team reach out to you on this
s
Hi @ripe-orange-65636! Here to help with this issue. Would I be able to take a look at your app? If yes, could you link to a particular record that I could reproduce the error with?
Hello again @ripe-orange-65636! I have chatted to the team a bit on this and found that this is a feature issue. An action button form will only save if all required fields have been filled (this includes hidden ones). I noticed that you have some required fields which appear if the record meets certain criteria. However, if these fields are left unfilled – in the case that they are hidden — the form won't save. You can either drop the required flag OR alternatively and if you need the required status, you can create multiple buttons for different flows and then use conditional visibility on the button to appear in the correct case! Please let me know if you have any further questions about this!
l
I've ran into this before. It would really help to have a better way to notify and flag which required fields need attention, otherwise this will continue to confound those that run into it.
👍 1
r
Hello @square-wolf-21598 Thank you for your reply. I will try again by either (1) removing the required fields (not ideal) or (2) create an action button for each use case. I will let you know!
It's working, thank you!
🙏 2
Hi @square-wolf-21598 @rough-orange-4490 (cc @limited-megabyte-13687) Any updates on this feature's improvement? Is it now possible to save an action button with empty mandatory fields that are hidden? Thank you!
🙌 1
l
Hi @square-wolf-21598 I understand you are saying this is a feature issue. But to be honest, it seems odd that a field using conditional visibility can be mandatory in the first place then. If it is sometimes not shown, we should not be able to make it mandatory at all. This is very confusing. The best way would still be to allow users to make it mandatory, but only when visible to the user.
👍 1
r
Hello, Can we please have an update on this? Thank you!
Hello, Any update please?
r
Hey @ripe-orange-65636 and @limited-megabyte-13687 – sorry to leave you hanging! This issue should now be resolved
r
Ok thank you, we will try it!