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# statusb
brainy-london-213
12/21/2023, 2:15 AMThis message was deleted.
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ripe-orange-65636
12/21/2023, 2:15 AMcc @loud-hamburger-109
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broad-telephone-16027
12/21/2023, 7:06 AMi have the same problem
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quick-beach-56870
12/21/2023, 7:34 AMYes same issue across applications
w
white-scooter-70446
12/21/2023, 7:50 AM
Thanks for reporting this — we’re actively working to get this resolved. Next update in 15 mins time.
white-scooter-70446
12/21/2023, 7:56 AM
This issue should now be resolved.
👍 3
k
kind-afternoon-95493
01/10/2024, 8:37 PM@white-scooter-70446 - i (one of my users) ran into the same issue, which seems to have corrected itself, but not knowing why is disturbing. is there anything you can share as to what happened? Is it something to do with Filestack?
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white-scooter-70446
01/15/2024, 12:01 PM
Yes this issue was caused by a misconfiguration in our Filestack setup, as soon as we identified this we were able to rapidly fix. Our apologies for the impact tho.
k
kind-afternoon-95493
01/18/2024, 6:33 PMWe've had no problems for a while, but I'm getting a report that this is happening again this afternoon. I can't recreate the issue and other than the same vague error I'm not getting any detail, but I wanted to get it on record.