Stacker Customers

Thanks for letting us know, David. We’ll update the status page as soon as we fix the issue

Hi <@U043DBHEBT2>, could you please try reloading Stacker and let me know if it’s any better?

Thanks <@U02N890SW84> - Some of our people are back online, others not so much.  Error is now "Unable to Connect to the server"

<@U043DBHEBT2> Can those that cannot log in try in an incognito/private browser window? This will rule out any cache issues

Yeah, that seems to have fixed it for one - so will assume the others will be the same.  Thanks

Screenshot 2023-08-02 at 14.38.48.png

Thank you for confirming. In that case, doing a hard reload should fix it in a regular window. Here’s how depending on the browser:

(I grabbed this screenshot from Filecloud’s <https://www.filecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refresh-in-browsers/|blog post>)