2. A report review button and correlated backend to review reported reviews

what’s the purpose of reviewing reviews? avoid spam and bad reviews?

It could use a similar mechanism to this one allowing customers to vote for review which could allow implementations such as most useful reviews, least useful, in addition a report button for moderation

if you want to build these features in the extension, I’m not against it.

The report button for the obvious implications of customer generated content

that’s why everyone is using a 3rd party service for reviews, by the way.

it's like an expensive solution for a small problem

a small problem until you are hit by bots

captcha we do have on the list

this cannot live in a review extension IMHO

The horses or the captcha

nope, but there are generic solution for any Rails app, eg: https://github.com/ambethia/recaptcha

I feel that thomas would not be ok with a google based solution but I also believe a recaptcha in the starter frontend would be beneficial

I’m not saying to add this to the starter frontend. If needed one could just use this gem with their store

ok, do you feel a reference implementation of a captcha is needed or do feel it's too individual ¨

I’d keep it out of it. I was just saying that usually large stores avoid implementing reviews on their own because it adds the surface of possible problems with bots to be solved internally, and generally is cheaper to pay an external service specialized in this thing. But I don’t have strong opinions on the content of the extension, it’s just a reference implementation, and each store can use parts of it based on their needs.

ok it's a fair view

each store has different needs, but in general probably Cloudflare is the best solution for preventing bots

yeah, I would say most stores would use Cloudflare bot prevention rules (or Turnstile) or ReCaptcha because the low effort to implement. I am also with @kennyadsl that the bot prevention should be left to the users of the extension to implement

ok

alternatively you could provide an optional implementation for ReCaptcha or one of the other tools, like the one you shared as an example

I am trying to find something less bound to cloudflare to tie the system in

Yeah, so use the horse one knowing people should replace it with whatever they use

@kennyadsl @Chris Todorov Is reviews something that requires a login in your opinion?

Login requirements is a preference each stores decides differently.

Understood

@Fabian V. Thobe most stores I've worked on solicit reviews from purchasers a few days/weeks post-purchase. I think it'll be different for each store like Thomas suggested, but requiring login would limit the amount of spam reviews I suspect.

IMO any interaction that goes beyond a mere visualization requires login

No

@tvdeyen there you go. https://github.com/gms-electronics/solidus_reviews/pull/2 @Chris Todorov we have implemented an url parameter that opens the modal for reviews on starter, we are finishing up the integration of post login redirect url. You send a mail with a link with the review parameter we validate if you are logged in and redirect to the login page to cover post order review request emails.