Anyone had issues on orders where there are no det...
# supportc
Criss Frost
04/16/2023, 7:48 PMAnyone had issues on orders where there are no details of the shipment? I can go into the rails console and see the shipment exists, but nothing in the admin view.
j
Jared Norman
04/16/2023, 7:50 PM
Are there errors in the browser console? This can happen when for some reason, your admin user is missing an API key.
c
Criss Frost
04/16/2023, 7:55 PMah, I think you're onto it. I do have an error, says, "you must specify an API Key". When I look at my admin user, there is an API key present. My one test customer user for the order, does not.
j
Jared Norman
04/16/2023, 7:56 PM
I'm not sure what would be going on that the admin user has an API key, but it's not getting included in the request.
Jared Norman
04/16/2023, 7:57 PM
Can you check in the console that they actually have an API key? It may say "hidden" even if the user doesn't have one.
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Criss Frost
04/16/2023, 8:03 PMyes, I look at the user in the console and the field spree_api_key is populated
j
Jared Norman
04/16/2023, 8:04 PM
Strange. 🤔
c
Criss Frost
04/16/2023, 8:06 PMLooking at the error in the DevTools. Seems that maybe something is missing?
🤔 1