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Just tried it. The chat's responses could use some custom training or better prompts. This issue is common with ChatGPT replicas out there. They just lose track or reply with absolutely generic stuff. Default Davinci can easily respond to the questions with proper detail. So I'm not sure what the underlying model is. Are you using one of the opensource models trained in-house or is it something else altogether?

We are using Davinci-003 underneath along with real-time Google knowledge graph ChatSonic has a memory functionality just like ChatGPT but it is not yet launched on the Chrome Extension. ChatSonic on Mobile and Web apps have memory functionality. We’ll be adding it soon to Chrome Extension as well”

If it's Davinci, the prompts probably need some tuning 🤷