Have anyone managed to get Rudderstack -> Mauti...
# general
q
Have anyone managed to get Rudderstack -> Mautic as a cloud destination working? I failed to understand the Sub-Domain Name here, I thought Rudderstack can send the data to my self-hosted instance of Mautic
I get a tons of errors on each
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call if I just entire my self-host domain to this sub-domain name
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Failed to get Mautic contacts: \"[ENOTFOUND] :: DNS lookup failed\""
"error": "Failed to get Mautic contacts: \"[CERT_HAS_EXPIRED]\""
m
By subdomain we meant
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subdomain associated with your Mautic instance. For example, if the root URL for your Mautic instance is <http://customdomain.domain.com|customdomain.domain.com>, then your subdomain name will be customdomain.
q
I did read the docs about that. There ain’t any source code about the actual implementation of this thou. Let’s say I host a mautic instance at my-mautic.com then what’s that subdomain? and how would Rudderstack understand what’s the domain.com in your use-case if there ain’t any prior input of this
m
Okay I get your concern let me discuss it with my team and get back to you. Allow me some time
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Will it work if we take the whole domain instead of only subdomain from dashboard?
q
I’m not so sure. Since the integration code is cloud-mode and not open-source (Or I just couldn’t find it) so I won’t be able to verify that I did take my whole domain in there but it failed
m
Yeah it will fail as of now. Our transformer is open source. Here is the link for mautic one
q
oh, based on the configuration it is in the format of
const BASE_URL = '<https://subDomainName.mautic.net/api>';
I guess I can make a PR to address this, thanks for the direction
m
No problem Steven, We released an enhancement to support self hosted instance of mautic. you can check that