Hello, my events count show sudden hike on rudders...
# support
m
Hello, my events count show sudden hike on rudderstack and there is difference between the event counts betwen source & destination. Can somebody help me understand the behaviour? Also there are some failed events what are those?
m
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q
can you check
source events = destination events + failed events
? If these numbers are the same then there is no problem with event counts and you should look at failed events, check the errors for failed events and resolve those errors
m
we have multiple destinations, should we add the events from all the destinations and then compare with source events?
and for some of the failed events the event Name is not being captured, however we are sending one, not sure why?
q
Count for any one destination. Can you share your workspace id?
m
and the spike in events starts generally between 1:30 to 3:30pm.
q
Checked for your postage destination duration: past 7 days 422308 delivered + 4585 failed = 426893 Source(JS SDK) event count - 426893 in past 7 days As you are actively sending events, this number might differ in a span of few minutes. I don’t see any issue in the event count here. Are you missing any specific events?
m
no, not missing events, but on 14th, the event count shot above 1L at source, which looked pretty unusual
q
I see, let me see if can investigate it further. Can you check in destination and see if it was any particular event that went high?
m
I cant see event name in rudderstack dashboard, i can just see the count
@quiet-wolf-72320 We have recently added pageView event, and this hike in event is happening after that
Hi
q
I cant see event name in rudderstack dashboard, i can just see the count
Can you check if the event ingestion is done correctly and you are passing the event name to such events? Are these events coming from any particular source or all sources connected to one destination ?