I am setting up Google Ads offline conversions des...
# support
a
I am setting up Google Ads offline conversions destination today but I getting the following issue in any live events:
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{
  "response": "Event name 'purchase' is not valid",
  "firstAttemptedAt": "2023-06-07T15:19:12.286Z",
  "content-type": ""
}
The conversion event I want to map my rudderstack "Purchase" event to in Google ads is called "Offline Purchase". It appears I am getting this issue because my mappings are not set up correctly. However I have set mappings in the definitions, please see the attached screenshot. The event I am tracking is called "Purchase" and the transformed body is below:
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{
  "type": "track",
  "event": "Purchase",
  "sentAt": "2023-06-07T15:19:05.730Z",
  "traits": {
    "name": "Gary TEST",
    "email": "gary@dfadfadsfaf",
    "phone": "+4472675672394234"
  },
  "userId": "deadce90-71f0-426e-8f6b-69d56a55cfa5",
  "channel": "server",
  "context": {
    "fbc": "fb.1.11111111",
    "fpb": "fb.1.111111111111",
    "gclid": "111111111111111111",
    "wbraid": "",
    "library": {
      "name": "analytics-node",
      "version": "2.0.2"
    },
    "campaign": {
      "name": "asdf",
      "medium": "asdf",
      "source": "asdf",
      "content": "asdf"
    },
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36"
  },
  "rudderId": "1111111111111111111",
  "_metadata": {
    "nodeVersion": "16.17.0"
  },
  "messageId": "27ffefc9-8a8b-41d4-8760-42370f40c007",
  "timestamp": "2023-06-07T15:08:01.284Z",
  "properties": {
    "sku": "f95eae41228f7820d9a392abf85c1ccd",
    "name": "11111111111111111111",
    "value": 4334,
    "revenue": 4334,
    "category": "vehicle",
    "currency": "USD",
    "order_id": "1111111111111111",
    "quantity": 1,
    "product_id": "f95eae41228f7820d9a392abf85c1ccd"
  },
  "receivedAt": "2023-06-07T15:19:06.447Z",
  "request_ip": "11.11111.11.1.1",
  "originalTimestamp": "2023-06-07T15:19:05.729Z"
}
How can I resolve this? Thanks in advance for your help.
m
Hey There! 👋 Your message has been received by the RudderStack team. We will forward this request to your Technical Account Manager, and they will get back to you shortly. Please use the thread for any additional comments.
q
Hi @adorable-guitar-50825 I am taking a look at this, will update you in some time
s
Hey, @adorable-guitar-50825 have you customized the request on your own? As I can see that you have gclid parameter available
q
@stale-cartoon-52909 Yes, you need to add
gclid
param while capturing the events at the source, it won’t be added automatically.
s
@quiet-wolf-72320 Hi, the gclid is finally in the request. The Google Ads Offline Conversions destination is enabled. What should I do next?
q
@shy-kite-21035 can you please take a look at this?
w
I have a similar issue. Subscribed to the thread.
s
@shy-kite-21035 Hello! Any updates regarding this topic?
Hello @quiet-wolf-72320 @shy-kite-21035 it is very important for us. Can you please guide me on how to solve it?
m
Hi Gary are you still seeing this issue?