Hi all 👋
I want to integrate LiveChat into my flutter app using RudderStack. I already added Flutter as my source and I want to setup LiveChat as it’s destination. Yet, when I click add destination for my flutter app source, LiveChat doesn’t appear in destinations, and vice-versa, when I add a new destination LiveChat, Flutter doesn’t appear as an available source. How do I deal with that?
m
millions-activity-52391
05/28/2023, 3:02 PM
Hey There! 👋
Your message has been received by the RudderStack team. Our standard customer support hours are 9-6 PM EST, but we will forward this request to your Technical Account Manager, and they will get back to you shortly. Please use the thread for any additional comments.
t
tall-lawyer-58398
05/28/2023, 5:21 PM
These are outside our support hours, someone will be in touch with you in the beginning of the next week (tomorrow).
q
quiet-wolf-72320
05/29/2023, 7:14 AM
RudderStack supports sending event data to LiveChat via the web device mode integration. This means you can use the JavaScript SDK as a source to integrate with the LiveChat destination. Flutter is a mobile SDK and is not supported for this destination.