Hi all, I'm seeing a similar issue where some of o...
# support
g
Hi all, I'm seeing a similar issue where some of our events are not reaching Mixpanel, despite always successfully being stored in BigQuery (another connected destination). There are some failed events in Rudderstack, but there is a huge disparity between the number of missing events and the number of failed events in Rudderstack. Even more confusingly, it's seemingly completely random - sometimes
Event Name A
will be recorded whilst other times not, and similarly sometimes
User A
will record events whilst other times not. It's as if they're just disappearing into the void; it's not exclusively any one user or any one event. Our connection is as follows:
Javascript
->
Rudderstack
->
Mixpanel (cloud)
Any help or pointers? Thanks 🙏
m
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g
Possibly related, I do see a continuously failing
group
call in our Mixpanel destination Live Events view. I'll investigate this a little more, but given we've not yet migrated real existing users to this new product it's definitely the same call retrying endlessly -- and maybe therefore eating into our limits?
Overnight some (and maybe all) of the expected events from May 17 have started to appear in Mixpanel. Do you know if a 24-48 hour delay is expected behaviour? And is this likely to be Rudderstack to Mixpanel, or simply just on Mixpanel’s side?