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Hey, I am trying to setup track event to Mixpanel ...
# support
p
Hey, I am trying to setup track event to Mixpanel from PHP SDK, even super basic one. I see this event triggers on RudderStack PHP Source side, but it doesn't appear on Mixapanel. Identify, Page, Alias calls are working perfectly but track does not, any suggestions what might be the issue here?
m
Hey There! 👋 Your message has been received by the RudderStack team. We will forward this request to your Technical Account Manager, and they will get back to you shortly. Please use the thread for any additional comments.
q
Do you see any error in Mixpanel events tab ?
p
no errors on Mixpanel side
or anywhere
q
your email associated with the worksapce?
p
yeap
q
I would need the email to pull up the details
p
removed this one
q
which mixpanel destination has the problem prod or Stage?
p
Both of them, but currently I am testing stage
q
Did you face it only with PHP SDK or JS SDK too?
p
With JS we are currently not using track event
q
Can you send a track call using PHP source and capture the source live events. I would need that payload
p
you mean the php code that is used?
q
no, in rudderstack app -> go to source -> PHP source that you are using -> Click live events (right top corner)
p
hmm, that is interesting, now I got it, even 10 old ones from 1 hour ago
q
hmm
p
probably was some lag with Mixpanel...
q
glad , it works now
p
thank you 🙏
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