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does re running the conversation analysis trigger ...
# ❓・ai-evy-support
b
@AI Evy does re running the conversation analysis trigger the postcall webhook?
a
Thanks for tagging me @bohmez. I'll look through relevant sources and get back to you shortly.
### Answer I can't confirm that rerunning call analysis triggers the post-call webhook. The documentation describes the
call_analyzed
event as firing "when call analysis is complete" for a call, but it doesn't say whether a manual rerun also fires it. [(1) ]() A community feature request on this topic asks for a rerun that triggers the
call_analyzed
webhook, which suggests this isn't something you can rely on today. It's a user request, not official documentation, so treat it as a hint rather than a confirmed answer. [(2) ]() The Rerun Call Analysis API returns the updated call object, including
call_analysis
, in its response. If you need the new results in downstream systems, you can read them from that response or fetch them with the Get Call API. [(3) ]() [(4) ]()
​ To learn more, see the sources I considered: [[1] Retell webhooks overview](https://docs.retellai.com/features/webhook-overview) [[2] Batch Rerun Post-Call Analysis with call_analyzed Webhook](https://community.retellai.com/t/batch-rerun-post-call-analysis-with-call-analyzed-webhook/619) [[3] Rerun Call Analysis](https://docs.retellai.com/api-references/rerun-call-analysis) [[4] Consume the analysis data](https://docs.retellai.com/features/post-call-analysis-consumption) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
b
im asking if i click re run, will it retrigger the postcall webhook
a
Thanks for the follow-up, @bohmez. I'll get back to you soon.
### Answer I can't confirm that clicking rerun retriggers the post-call webhook. The documentation says the
call_analyzed
webhook fires "when call analysis is complete," but it doesn't say whether a manual rerun also fires it. [(1) ]() A community feature request asks for rerun to trigger the
call_analyzed
webhook, which suggests it isn't something you can rely on today. That's a user post, not official documentation, so treat it as a hint rather than a confirmed answer. [(2) ]() To get the updated results without depending on the webhook, the Rerun Call Analysis API returns the call object with
call_analysis
in its response. You can also fetch the results afterward with the Get Call API. [(3) ]() [(4) ]()
​ To learn more, see the sources I considered: [[1] Retell webhooks overview](https://docs.retellai.com/features/webhook-overview) [[2] Batch Rerun Post-Call Analysis with call_analyzed Webhook](https://community.retellai.com/t/batch-rerun-post-call-analysis-with-call-analyzed-webhook/619) [[3] Rerun Call Analysis](https://docs.retellai.com/api-references/rerun-call-analysis) [[4] Consume the analysis data](https://docs.retellai.com/features/post-call-analysis-consumption) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.