jred
08/31/2026, 6:52 PMAI Evy
08/31/2026, 6:52 PMAI Evy
08/31/2026, 6:52 PM{{customer_phone}} [(1) ]() [(2) ]() . This applies to both the Send SMS tool for single/multi-prompt agents [(1) ]() and the SMS Node for conversation flow agents [(2) ]() .
Since the caller provides the number mid-call, you'd typically extract that number into a dynamic variable and reference it as the SMS destination [(1) ]() [(2) ]() . Note that this destination configuration only works when using a phone number that has SMS enabled, or an SMS-approved Retell number [(1) ]() [(2) ]() [(3) ]() .AI Evy
08/31/2026, 6:52 PMAI Evy
08/31/2026, 6:52 PM