Hi @Omar Ashraf | Community Lead I wanted to clarify something regarding context management in Retell during an active call.
For example, if a call is 10 minutes long and we are currently at the 5-minute mark, is it possible to remove the conversation context from the previous 4 minutes — including what was captured/saved in the context — while keeping the call active?
The main reason I'm asking is to reduce the amount of context being sent to the model, so we can minimize latency and keep the conversation as smooth and responsive as possible. Ideally, the agent would only retain the relevant/recent context instead of carrying the entire conversation history throughout the call.
Can Retell support clearing or resetting the older conversation context dynamically during an ongoing call? If yes, could you please guide me on how we can implement this?