Ciaran
07/29/2026, 3:56 PMAI Evy
07/29/2026, 3:56 PMAI Evy
07/29/2026, 3:57 PM153.57.128.0/18 block is listed as one of the IP blocks used for traffic to Retell's SIP server, along with 18.98.16.120/30 (All regions) , 3.42.144.0/23 (All regions) , 143.223.88.0/21 (certain United States traffic) , and 161.115.160.0/19 (certain United States traffic) .
Yes, you should add 153.57.128.0/18 to ensure complete connectivity. The documentation lists it as one of the IP blocks for traffic across all regions . While you've already added 3.42.144.0/23, adding all the IP blocks ensures your Twilio SIP trunk can properly route traffic to Retell's SIP server without connectivity issues.
For UK-based Twilio integration, it's recommended to whitelist all the IP blocks listed in the documentation to avoid any potential routing problems .AI Evy
07/29/2026, 3:57 PMAI Evy
07/29/2026, 3:57 PMCiaran
07/29/2026, 3:57 PMAI Evy
07/29/2026, 3:57 PMAI Evy
07/29/2026, 3:58 PM18.98.16.120/30 (All regions)
- 3.42.144.0/23 (All regions)
- 153.57.128.0/18 (All regions)
- 143.223.88.0/21 (certain United States traffic)
- 161.115.160.0/19 (certain United States traffic)
So you should have at minimum the three you mentioned (18.98.16.120/30, 3.42.144.0/23, and 153.57.128.0/18) . However, to ensure complete coverage and avoid any potential connectivity issues, it's recommended to add all five IP blocks to your Twilio IP ACL configuration .
These IP blocks are used to whitelist traffic to Retell's SIP server .AI Evy
07/29/2026, 3:58 PMAI Evy
07/29/2026, 3:58 PM