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Is there a way on the Live chat to change the icon...
# ❓・ai-evy-support
c
@AI Evy Is there a way on the Live chat to change the icon for the live chat? Also; do we have to update to the V2? I believe we're still using V1.
a
Thanks for tagging me @Ciaran. I'll look through relevant sources and get back to you shortly.
​ To learn more, see the sources I considered: [[1] Platform Changelogs | Retell AI](https://www.retellai.com/changelog) ​
### Answer I don't have information in the available sources about customizing the chat widget icon or about V1 vs V2migration requirements for the live chat feature. The documentation I have access to covers the Chat Widget embed setup and configuration, but doesn't include details about icon customization or version migration paths [(1) ]() . For specific guidance on customizing the chat widget appearance and understanding version requirements, I recommend: - [Documentation]() - [Hire certified Retell partner]() Would you like a general answer based on my knowledge instead?
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
c
@AI Evy Can we still use V1?
a
Thanks for the follow-up, @Ciaran. I'll get back to you soon.
### Answer According to the deprecation notice, V1 APIs and deprecated fields inside APIs will be fully deprecated and no longer supported. The deadline for this deprecation was mentioned in the context of a migration that needed to be completed to avoid disruptions [(1) ]() . The documentation indicates that "V1 APIs and deprecated fields inside APIs" are being deprecated along with "the data field inside webhooks" and "the old Retell legacy dashboard" . Users were advised to complete their migration before the deadline to avoid disruptions . For current compatibility and to ensure your integration continues working, you should migrate to the newer API version. The platform provides a migration guide to help with this transition .
​ To learn more, see the sources I considered: [[1] Platform Changelogs | Retell AI](https://www.retellai.com/changelog) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.