Codyx
07/23/2026, 5:34 PMAI Evy
07/23/2026, 5:34 PMAI Evy
07/23/2026, 5:34 PMscrubbed_recording_url .
**For transcripts**: User and agent utterances have PII replaced with category-numbered placeholders like [email 1] or [person name 2] [(1) ]() [(2) ]() .
The redaction also extends to public logs, dynamic variables, metadata, call analysis, tool call arguments and results, DTMF digits, and SMS message text [(1) ]() .
To configure this, open your agent's Security & Fallback Settings, select the PII categories you want redacted (such as names, addresses, DOBs, SSNs, passwords, emails) , and save [(2) ]() [(3) ]() . The redaction happens automatically after each call completes [(1) ]() .AI Evy
07/23/2026, 5:34 PMAI Evy
07/23/2026, 5:34 PM