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Hi, I'm dealing with a persistent bug. Call transf...
# ❓・ai-evy-support
a
Hi, I'm dealing with a persistent bug. Call transfers on my custom telephony number fail with SIP 403 permission_denied, despite an exact side-by-side config match with a working number on the same account (same shared trunk, same transfer_call function settings — SIP method, Cold Transfer, Caller ID — and same phone number settings). Agent ID: agent_88f9bc8a284279b78b45a6ccdd Failing number: +14633482015 Working number for comparison: +16467552247 Latest Call ID: call_56642cba46d485de152981c1c6e This number was originally connected via SIP trunking, had issues, was deleted and re-imported into the same trunk. I suspect there's leftover internal state tied to this specific number's record. Could someone with backend access take a look? This is blocking a client launch.