Hi, I'm dealing with a persistent bug. Call transfers on my custom
telephony number fail with SIP 403 permission_denied, despite an exact
side-by-side config match with a working number on the same account
(same shared trunk, same transfer_call function settings — SIP method,
Cold Transfer, Caller ID — and same phone number settings).
Agent ID: agent_88f9bc8a284279b78b45a6ccdd
Failing number: +14633482015
Working number for comparison: +16467552247
Latest Call ID: call_56642cba46d485de152981c1c6e
This number was originally connected via SIP trunking, had issues, was
deleted and re-imported into the same trunk. I suspect there's leftover
internal state tied to this specific number's record. Could someone with
backend access take a look? This is blocking a client launch.