### Answer I don't have specific information about transfer agents disappearing in the available documentation. However, I can provide some context about where transfer agents are managed in Retell AI. Transfer agents are separate AI agents used specifically for agentic warm transfers [(1) ]() [(2) ]() . They are kept separate from your normal agents to avoid cluttering your main agent list . To access or manage transfer agents: 1. In single/multi-prompt agents: Click the Two-way conversation agent selector to open the Select transfer agent window [(1) ]() 2. In conversation flow agents: Click the Two-way conversation agent selector (reads "Transfer screening agent" until one is chosen) to open the Select transfer agent window [(2) ]() From there, you can search for existing transfer agents, create new ones, or manage them through the ⋯ menu to rename, select versions, or delete [(1) ]() [(2) ]() . If your transfer agents have disappeared from the dashboard, I'd recommend checking the Select transfer agent window in your warm transfer configuration to see if they're still listed there. If the issue persists, you may want to reach out to support for assistance with your specific account.

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

​ To learn more, see the sources I considered: [[1] Transfer call tool for single & multi-prompt agents](https://docs.retellai.com/build/single-multi-prompt/transfer-call) [[2] Call transfer node in conversation flow](https://docs.retellai.com/build/conversation-flow/call-transfer-node) ​