https://retellai.com/?utm_source=discord&utm_medium=seo logo
can only US registered businesses use the branded ...
# ❓・ai-evy-support
f
@AI Evy can only US registered businesses use the branded phone call retell ai
a
Thanks for tagging me @flowrpot. I'll look through relevant sources and get back to you shortly.
### Answer Yes, branded calling through Retell AI is currently only available for U.S. numbers. [(1) ]() The feature is supported on major U.S. carriers like T-Mobile, AT&T, and Verizon. [(2) ]() For international numbers, such as German numbers connected via Elastic SIP Trunking, branded calls are not available as they require CNAM services that are U.S.-specific. [(3) ]()
​ To learn more, see the sources I considered: [[1] Apply for branded call](https://docs.retellai.com/build/telephony/branded-call) [[2] Enhance Trust with Branded Caller ID | Retell AI](https://www.retellai.com/features/branded-call-id) [[3] International branded calls](https://discord.com/channels/1186424376300679209/1383603963005239367) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
f
no but i bought an USA number. Can I use my canadian business to make brranded calls with that usa num,ber?
@AI Evy
a
Thanks for the follow-up, @flowrpot. I'll get back to you soon.
f
@AI Evy no but i bought an USA number. Can I use my canadian business to make brranded calls with that usa num,ber?
a
Thanks for the follow-up, @flowrpot. I'll get back to you soon.
### Answer Based on the available sources, I don't have specific information about whether a Canadian business can use branded calling with a U.S. number through Retell AI. The documentation confirms that branded calling is only available for U.S. numbers at this time. [(1) ]() To use this feature, you need to create a business profile , but the sources don't specify whether the business itself must be U.S.-registered or if a Canadian business with a U.S. number would qualify. I'd recommend reaching out to Retell support directly for clarification on international business eligibility for branded calling with U.S. numbers. You can: - Visit [Documentation]() - Visit [Hire certified Retell partner]()
​ To learn more, see the sources I considered: [[1] Apply for branded call](https://docs.retellai.com/build/telephony/branded-call) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
​ To learn more, see the sources I considered: [[1] Branded Caller ID for Trusted Business Calls | Retell AI](https://www.retellai.com/blog/branded-caller-ids-and-verified-phone-numbers) ​
### Answer I don't have specific information in the available sources about whether a Canadian business can use branded calling with a U.S. number purchased through Retell AI. The sources confirm that branded calling is available for U.S. numbers on major U.S. carriers [(1) ]() , but they don't explicitly address business registration requirements or whether the business itself needs to be U.S.-registered versus just using a U.S. phone number. For this specific scenario, I'd recommend reaching out to Retell AI support directly or checking their [Documentation]() for the most current requirements around business verification for branded calling features.
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.