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We recently received a deprecation warning about t...
# ❓・ai-evy-support
m
@AI Evy We recently received a deprecation warning about the legacy GET /list-agents endpoint. We're using the native GoHighLevel (GHL) integration and aren't intentionally making direct API calls to that endpoint. Has anyone else using the native GHL integration received this warning? Is this coming from the native integration itself, and if so, will it be updated automatically, or do we need to make any changes on our end? Thanks!
a
Thanks for tagging me @Muhammad. I'll look through relevant sources and get back to you shortly.
### Answer The deprecation warning you received is valid—the legacy
GET /list-agents
endpoint is being removed on 07/31/2026 [(1) ]() . The endpoint needs to migrate to
POST /v2/list-agents
. To list only voice agents, you'll need to set
filter_criteria.channel
to
{ "op": "eq", "value": "voice" }
, and for chat agents, set it to
{ "op": "eq", "value": "chat" }
. The new endpoint returns results in an
items
field instead of a top-level array, and pagination continues with the returned
pagination_key
while
has_more
is
true
. Since you're using the native GoHighLevel integration and not making direct API calls yourself, the deprecation warning is likely coming from the integration's backend code. Unfortunately, I don't have specific information in the available sources about whether the native GHL integration will be updated automatically by Retell AI or GoHighLevel before the July 31, 2026 deadline. I recommend: - Reaching out to Retell AI support or GoHighLevel support to confirm whether the native integration will be updated automatically - Monitoring for any updates to the GHL integration before the deprecation date - If you have access to customize the integration, consider updating to use the new endpoint proactively Check out these potentially useful sources: [Legacy agent list endpoints removed (07/31/2026) ]() , [GoHighLevel Integration]()
​ To learn more, see the sources I considered: [[1] Legacy agent list endpoints removed (07/31/2026)](https://docs.retellai.com/deprecation-notice/2026/07-31_agent_list_endpoints) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
m
@User Thanks for the information. Our question is specifically about the native GoHighLevel integration. We're not making any direct API calls ourselves, so we'd like to know whether the deprecated
GET /list-agents
requests are coming from the native GHL integration. Could someone from the Retell team please confirm: * Is the native GoHighLevel integration currently using the legacy endpoint? * If yes, will Retell update the integration before the July 31, 2026 deprecation date, or is any action required on our side? Also, is there a way to speak directly with someone from the Retell team (e.g. support or engineering) regarding this issue? We'd like to make sure our integration continues to work after the deprecation. If needed, I'm happy to share our workspace ID with a team member privately. Thanks!
@AI Evy Thanks for the information. Our question is specifically about the native GoHighLevel integration. We're not making any direct API calls ourselves, so we'd like to know whether the deprecated
GET /list-agents
requests are coming from the native GHL integration. Could someone from the Retell team please confirm: * Is the native GoHighLevel integration currently using the legacy endpoint? * If yes, will Retell update the integration before the July 31, 2026 deprecation date, or is any action required on our side? Also, is there a way to speak directly with someone from the Retell team (e.g. support or engineering) regarding this issue? We'd like to make sure our integration continues to work after the deprecation. If needed, I'm happy to share our workspace ID with a team member privately. Thanks!
a
Thanks for the follow-up, @Muhammad. I'll get back to you soon.
### Answer I don't have specific information in the available sources about whether the native GoHighLevel integration is using the legacy
GET /list-agents
endpoint or whether Retell will automatically update it before the July 31, 2026 deprecation date [(1) ]() . The available sources confirm the deprecation details but don't address the internal workings of the native GHL integration or Retell's update plans for it . To get answers to your specific questions, I recommend: - Visit [Documentation]() - Visit [Hire certified Retell partner]() You can share your workspace ID with the support team to get specific guidance about your integration. They'll be able to confirm whether the native GHL integration needs updates and what action, if any, is required on your end.
​ To learn more, see the sources I considered: [[1] Legacy agent list endpoints removed (07/31/2026)](https://docs.retellai.com/deprecation-notice/2026/07-31_agent_list_endpoints) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
m
@AI Evy how can i reach to retell support team?
a
Thanks for the follow-up, @Muhammad. I'll get back to you soon.
### Answer You can reach the Retell support team by emailing support@retellai.com [(1) ]() . For your specific issue regarding the GoHighLevel integration and the deprecated endpoint, contacting them directly via email with your workspace ID will help them investigate whether the native integration needs updates before the July 31, 2026 deprecation date.
​ To learn more, see the sources I considered: [[1] Support](https://discord.com/channels/1186424376300679209/1433077970066735194) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.