https://retellai.com/?utm_source=discord&utm_medium=seo logo
Hi team, I accidentally ended up creating two Ret...
# ❓・ai-evy-support
b
Hi team, I accidentally ended up creating two Retell accounts using the same phone number but different email addresses. My main account was associated with [akrambelal03@gmail.com](akrambelal03@gmail.com), while the second account ([belal.techdev@gmail.com](belal.techdev@gmail.com)) was created by mistake. My intention was only to delete the accidentally created account. However, after deleting it and signing back in with my main email, I was taken to a completely fresh account, and my original account was no longer accessible. My original account had approximately $40 in credits, which I was actively using while exploring and building with Retell. I understand that account deletion is generally permanent, and I take full responsibility for the confusion. I would sincerely appreciate it if the team could kindly review my case and consider restoring the credits or recovering the original account as a one-time goodwill gesture. I've genuinely enjoyed using Retell and plan to continue building with the platform for future projects and client deployments. Thank you very much for your time and consideration. Best regards, Belal Akram Email: [akrambelal03@gmail.com](akrambelal03@gmail.com) Phone: +91 7739317586