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Any one here got tips on collecting
# 💬・general
j
Any one here got tips on collecting email addresses and making sure the AI gets it correct especially in foreign language like Spanish? I'm using Deepgram Flux Multi
p
I've had good results by asking users to spell their email character-by-character, then repeating it back for confirmation before saving. For Spanish, it's also helpful to normalize common pronunciations (e.g., "guion bajo" = underscore, "punto" = dot) and use a validation step that reads the email back slowly. If you'd like, I can help optimize your Deepgram Flux prompt and email capture flow to improve accuracy. @Joseph_
m
Use a spelling/confirmation step have the AI read the email back letter by letter and ask the caller to confirm. Also add a validation prompt that flags anything that doesn't match standard email format before saving. For Spanish specifically, Deepgram Flux Multi handles it well but watch out for letters like @ being heard as arroba make sure your prompt accounts for that. I've worked on multilingual voice agents and this is a solvable problem. Happy to help if you want a second pair of eyes on your setup. @Joseph_