### Answer Low pickup rates on outbound calls can occur for several reasons. When customers don't answer, your calls may be marked as spam by carriers, especially if you experience high outbound call volume spikes without warmup or have a low pickup rate. [(1) ]() To remedy this issue, you can: - Purchase a new number and warm it up before routing all traffic to it by slowly adding outbound traffic - Increase the pickup rate through better call timing and targeting strategies - Register the number with Retell's spam remediation feature using verified phone numbers Additionally, when calls aren't answered, you'll see a

dial_no_answer

disconnection reason in your call logs. You can configure voicemail detection to automatically handle these scenarios by either hanging up when voicemail is detected or leaving a message. [(2) ]() To enable voicemail detection, navigate to your agent settings, open Call Settings, and enable Voicemail Detection. You can then choose to either hang up if reaching voicemail or leave a message using either a prompt or static sentence.

​ To learn more, see the sources I considered: [[1] Debug outbound connection issues](https://docs.retellai.com/reliability/debug-outbound-call) [[2] Handle voicemail and IVR](https://docs.retellai.com/build/handle-voicemail) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.