### Answer Based on the available documentation, there's an important restriction regarding identity verification: each person can verify only one account [(1) ]() . The system detects duplicate identities, so even using a different government ID may be flagged as a duplicate . This means you cannot use your own documents to verify your client's workspace if you already have your own verified Retell AI account. The verification is tied to the individual person, not the workspace or account ownership structure . If your client's previous account was verified and later deleted, they would need to contact the support team to request a manual review . For workspace collaboration scenarios like yours, the account owner (your client) should complete the KYC verification using their own government-issued ID through the Persona verification process .

​ To learn more, see the sources I considered: [[1] KYC Verification](https://docs.retellai.com/accounts/kyc) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.