https://retellai.com/?utm_source=discord&utm_medium=seo logo
d
@AI Evy Hello
a
Thanks for tagging me @Dr. Uzair Afzal. I'll look through relevant sources and get back to you shortly.
### Answer Hello! I'm an AI Assistant knowledgeable about Retell AI. I use documentation and other sources to help answer questions you might have. Let me know how I can be helpful.
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
message has been deleted
d
Can you tell me if I have number in GHL, can I import that number into Retell for AI calling ?
@AI Evy Can you tell me if I have number in GHL, can I import that number into Retell for AI calling ?
a
Thanks for the follow-up, @Dr. Uzair Afzal. I'll get back to you soon.
### Answer Yes, you can import a number from GoHighLevel (GHL) into Retell AI for AI calling using Elastic SIP Trunking [(1) ]() . This is the recommended method to integrate with custom telephony providers . To connect your GHL number to Retell: 1. **Set up SIP Trunking in GHL**: Configure your GHL number to work with SIP trunking, pointing to Retell's SIP server - Retell SIP server URI:
sip:sip.retellai.com
- Supported transport methods: TCP (Recommended) , UDP, TLS, or mTLS 2. **Import the Number to Retell**: Once your SIP trunk is configured, import your GHL number into Retell [(1) ]() [(2) ]() - You can import numbers through the Retell dashboard by going to the phone numbers tab and clicking the plus (+) sign, then selecting "Connect with sip trunking" [(3) ]() - You can also import programmatically via the Import Number API [(2) ]() 3. Configure Termination and Origination [(1) ]() [(2) ]() : - **Termination (outbound) **: Provide the termination SIP URI from your GHL setup [(2) ]() - **Origination (inbound) **: Set Retell's SIP server address (
sip:sip.retellai.com
) as the origination URI Once imported, your GHL number will function just like a Retell-purchased number—it will appear in your dashboard, and you can make and receive AI-powered calls .
​ To learn more, see the sources I considered: [[1] Custom Telephony Overview](https://docs.retellai.com/deploy/custom-telephony) [[2] Twilio](https://docs.retellai.com/deploy/twilio) [[3] Telephony tab](https://discord.com/channels/1186424376300679209/1442093794316128407) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
d
@AI Evy is there any video on this ?
a
Thanks for the follow-up, @Dr. Uzair Afzal. I'll get back to you soon.
### Answer Yes, there are video tutorials available for setting up Elastic SIP Trunking with Retell AI [(1) ]() . The [Custom Telephony Overview]() documentation includes video tutorials covering: Elastic SIP Trunking videos : - Twilio - Telnyx - Vonage Dial to SIP URI video These videos provide step-by-step guidance for integrating custom telephony providers with Retell AI. You can find them in the Custom Telephony Overview documentation page .
​ To learn more, see the sources I considered: [[1] Custom Telephony Overview](https://docs.retellai.com/deploy/custom-telephony) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
d
@AI Evy I cannot login into Retell AI on mobile, I get error always
a
Thanks for the follow-up, @Dr. Uzair Afzal. I'll get back to you soon.
### Answer I understand you're experiencing login issues on mobile. Based on available information, one suggested workaround is to try using a VPN and then attempt to log in [(1) ]() . If the issue persists after trying a VPN, I recommend visiting the [Documentation]() or contacting a [certified Retell partner]() for further assistance with your mobile login problem. Would you like a general answer based on my knowledge instead?
​ To learn more, see the sources I considered: [[1] I cant login on my phone in retell.](https://discord.com/channels/1186424376300679209/1369648643425959996) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.