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I’m unable to save the out of the box staging envi...
# ❓・ai-evy-support
g
@AI Evy I’m unable to save the out of the box staging environment to my agent for some reason. Getting a 400 error and the browser console response says this: { "error_message": "request/body/tags/staging must NOT have additional properties" }
a
Thanks for tagging me @gharpe2. I'll look through relevant sources and get back to you shortly.
### Answer I don't have information in the available sources that specifically addresses this 400 error about "additional properties" in the staging environment tag configuration. However, based on the documentation, here are the tag name requirements that might be relevant: [(1) ]() - Up to 20 characters - May contain lowercase letters, numbers,
-
, or
_
- Must start with a lowercase letter - Cannot be
latest
- Cannot match the pattern
v
followed by numbers only (e.g.
v3
,
v12
) The error suggests there may be extra properties in your staging tag configuration that aren't expected by the API. When configuring environment tags, you should only define environment dynamic variables (key/value pairs) within the tag settings. If you're still experiencing issues, I'd recommend: - Visit [Documentation]() - Visit [Hire certified Retell partner]() Would you like a general answer based on my knowledge instead?
​ To learn more, see the sources I considered: [[1] Setup versioning and tags for agents](https://docs.retellai.com/agent/version) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
g
@AI Evy Can this get sent to support as a bug? I’m following the naming conventions for variables as you have defined them.
a
Thanks for the follow-up, @gharpe2. I'll get back to you soon.
### Answer I don't have specific information in the available sources about how to submit bug reports to Retell AI support directly. For technical support and assistance with potential bugs, I recommend: - Visit [Documentation]() - Visit [Hire certified Retell partner]() The 400 error you're experiencing with "must NOT have additional properties" suggests the API is receiving unexpected fields in the staging tag configuration. The tag name requirements are correct [(1) ]() , but the error indicates there may be additional properties being sent in the request body that the API doesn't expect. When configuring environment tags, each tag should only contain environment dynamic variables as key/value pairs . Double-check that you're not including any extra fields or properties beyond what's documented in the tag configuration. Would you like me to provide a general answer based on my knowledge about potential workarounds?
​ To learn more, see the sources I considered: [[1] Setup versioning and tags for agents](https://docs.retellai.com/agent/version) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
g
I’m noticing this in other agents now too