Trimezz
05/27/2026, 1:52 PMAI Evy
05/27/2026, 1:52 PMAI Evy
05/27/2026, 1:53 PMsip.retellai.com . Select SRV as the DNS record type .
2. Configure Outbound Authentication
Select credentials as the authentication method and add a username and password . You'll need these credentials when importing the number to Retell . Note that Telnyx requires the header X-Telnyx-Username: <username> for outbound calls when using credentials .
3. Configure Inbound Settings
- Select +E.164 as the number format
- Select G722, G711U, G711A as the codecs
- Select TCP as the transport method (TCP is recommended over UDP due to reliability)
- Select your SIP region
4. Configure Outbound Settings
Create a new outbound voice profile and select it in the outbound setting .
5. Move Numbers to the Elastic SIP Trunk
Purchase numbers or move existing numbers to this trunk in Telnyx .
6. Import Number to Retell AI
You'll supply Telnyx's FQDN as the termination SIP URI (find your FQDN based on your SIP region, e.g., sip.telnyx.com) . You'll also need to supply the username, password, and any additional SIP headers you set up in outbound authentication .
You can import programmatically via the Import Number API [(3) ]() or through the Retell dashboard [(1) ]() .
Once imported, the number will show up in your dashboard and can make and receive calls just like a RetellAI Evy
05/27/2026, 1:53 PMAI Evy
05/27/2026, 1:53 PMAI Evy
05/27/2026, 1:53 PMDevrax
05/27/2026, 6:38 PM