most of my post call analysis is wrong
# ❓・ai-evy-supportv
Vyyy
05/14/2026, 8:31 PM@AI Evy most of my post call analysis is wrong. how do i rerun in bulk for texts?
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AI Evy
05/14/2026, 8:32 PMThanks for tagging me @Vyyy. I'll look through relevant sources and get back to you shortly.
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Vyyy
05/14/2026, 8:32 PMok
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AI Evy
05/14/2026, 8:33 PM### Answer
You can rerun post-call analysis for individual calls, but currently there isn't a built-in bulk rerun feature in the UI or API [(1) ]() . When you rerun analysis for a call, the system uses the analysis prompts from the latest draft version of your agent .
To fix incorrect post-call analysis:
1. Edit your analysis prompts in the agent's Post-Call Data Extraction section (formerly Post-Call Analysis)
2. Customize prompts for call_summary and call_successful fields
3. Rerun analysis on individual calls from the dashboard
**Important note**: Rerunning analysis will incur charges for all models, including those that were free during the initial post-call/post-chat run .
For chat conversations specifically, the same rerun process applies - you can update prompts and regenerate results for individual chats .
A community member has requested a batch rerun feature that would work from the UI or APIs and trigger the call_analyzed webhook [(2) ]() , but this isn't currently available in the platform.
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Vyyy
05/14/2026, 8:33 PM@AI Evy where
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AI Evy
05/14/2026, 8:33 PM
To learn more, see the sources I considered:
[[1] Rerun Post-Call/Chat Analysis](https://docs.retellai.com/features/rerun-call-analysis)
[[2] Batch Rerun Post-Call Analysis with call_analyzed Webhook](https://community.retellai.com/t/batch-rerun-post-call-analysis-with-call-analyzed-webhook/619)
AI Evy
05/14/2026, 8:33 PMFeel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
AI Evy
05/14/2026, 8:33 PMThanks for the follow-up, @Vyyy. I'll get back to you soon.
AI Evy
05/14/2026, 8:33 PM### Answer
I don't have specific information about where to find the rerun analysis feature in the Retell AI dashboard or UI based on the available sources [(1) ]() [(2) ]() [(3) ]() .
The sources confirm that post-call analysis can be accessed through the dashboard's history tab [(1) ]() , and that rerunning post-call analysis is a feature that exists [(3) ]() , but they don't provide the exact navigation steps or location within the interface.
For the most accurate guidance on where to find this feature in your dashboard, I'd recommend:
- Visit [Documentation]()
- Visit [Hire certified Retell partner]()
Would you like a general answer based on my knowledge instead?
AI Evy
05/14/2026, 8:33 PM
To learn more, see the sources I considered:
[[1] Consume the analysis data](https://docs.retellai.com/features/post-call-analysis-consumption)
[[2] AI Call Platform That Goes Beyond Calling | Retell AI | Retell AI](https://www.retellai.com/blog/ai-call-platform-features-beyond-calling)
[[3] Batch Rerun Post-Call Analysis with call_analyzed Webhook](https://community.retellai.com/t/batch-rerun-post-call-analysis-with-call-analyzed-webhook/619)
AI Evy
05/14/2026, 8:33 PMFeel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.