### Answer You're experiencing a known issue with conversation flow transitions. This is a common challenge that other users have reported. [(1) ]() Here are solutions to improve transition reliability: 1. Refine your transition conditions [(2) ]() - Make your conditions more flexible and general to catch variations like "yes", "ok", "interested" - Use prompt engineering to better define what constitutes interest - Consider breaking complex conditions into multiple simpler ones 2. Add transition finetune examples [(3) ]() - Provide examples to help the model understand your expectations for transitions - This helps the agent recognize that responses like "yes" or "ok" should trigger the transition 3. Adjust node instructions [(2) ]() - If your node contains too many instructions, split them into separate nodes - Make node instructions more flexible and let the model handle details naturally 4. Check if user responses match unexpected scenarios [(3) ]() - If what the user says can be handled by a global node, the agent will transition there instead - Otherwise, the agent stays in the current node The Retell team is aware of transition reliability issues and working on improvements. [(1) ]() If transitions continue to fail, you can review past transitions in the call transcript in the history tab, which shows node names for transitions. [(3) ]() **

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

​ To learn more, see the sources I considered: [[1] Transitions in conversations flows](https://discord.com/channels/1186424376300679209/1341833492660617267) [[2] Debug guide](https://docs.retellai.com/build/conversation-flow/debug-guide) [[3] Step 3: Add transition conditions](https://docs.retellai.com/build/conversation-flow/transition-condition) ​