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does launching an outbound call that not connected...
# ❓・ai-evy-support
k
@AI Evy does launching an outbound call that not connected have any cost?
a
Thanks for tagging me @K Rudy. I'll look through relevant sources and get back to you shortly.
### Answer Based on the available sources, I don't have specific information about the cost structure for outbound calls that fail to connect. The documentation covers disconnection reasons for calls with
not_connected
status, including cases like
invalid_destination
,
telephony_provider_permission_denied
,
dial_failed
,
dial_busy
, and
dial_no_answer
[(1) ]() , but doesn't explicitly state whether these failed connection attempts incur charges. For detailed pricing information on failed or unconnected outbound calls, I recommend checking the [Retell AI pricing documentation]() or reaching out to support for clarification on billing for unsuccessful connection attempts.
​ To learn more, see the sources I considered: [[1] Debug outbound connection issues](https://docs.retellai.com/reliability/debug-outbound-call) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.