### Answer For inbound calls, you typically bind one agent to one phone number. [(1) ]() However, you can achieve multiple-agent functionality using a single number through Agent Transfer. [(2) ]() [(3) ]() Agent Transfer allows you to transfer a conversation from one AI agent to another during the same call. For example, you could transfer from a front-desk agent to an appointment-booking agent, or from an agent in one language to another agent handling a different language. Key advantages of Agent Transfer include: - Lower latency than traditional call transfers - Better reliability (no new phone call needed) - The destination agent has access to full conversation history - No separate numbers needed for receiving agents For outbound calls, you can use the same phone number with different agents by leveraging dynamic variables or multi-state agents to handle different use cases from a single number. [(1) ]()

​ To learn more, see the sources I considered: [[1] Clarification on Assigning Multiple Agents to a Single Phone Number](https://discord.com/channels/1186424376300679209/1306563900463906880) [[2] Agent Transfer](https://docs.retellai.com/build/single-multi-prompt/transfer-agent) [[3] Agent Transfer Node](https://docs.retellai.com/build/conversation-flow/transfer-agent-node) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.