trx598
04/24/2026, 2:19 PMAI Evy
04/24/2026, 2:19 PMAI Evy
04/24/2026, 2:19 PMcall_analyzed webhook event after a call is analyzed [(1) ]() . The webhook payload includes the call object with the call_analysis field populated .
To receive post-call analysis data, you need to:
1. Configure post-call analysis for your agent [(2) ]()
2. Set up a webhook to receive the call_analyzed event [(1) ]()
3. Ensure your webhook endpoint is properly registered and responding with 2xx status codes
If you experienced a batch delivery of multiple analysis results in one day, this could be due to:
- A backlog of calls being processed
- Webhook delivery issues that were resolved
- Changes to your webhook configuration
To investigate further, I recommend:
- Checking your webhook queue to see if there were any delivery delays [(3) ]()
- Reviewing the timestamps in the webhook payloads to see when calls actually occurred versus when analysis was delivered
- Verifying your webhook is consistently receiving all three webhook events per call: call_started, call_ended, and call_analyzed [(4) ]()
For technical issues where standard troubleshooting hasn't resolved the problem, you may need to contact Retell AI support directly so they can investigate your specific account configuration and webhook logs [(5) ]() .AI Evy
04/24/2026, 2:19 PMAI Evy
04/24/2026, 2:19 PM