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Data of post call analysis were all sent in one da...
# ❓・ai-evy-support
t
@AI Evy Data of post call analysis were all sent in one day what happened
a
Thanks for tagging me @trx598. I'll look through relevant sources and get back to you shortly.
### Answer I don't have specific information about why all your post-call analysis data was sent in one day. However, I can explain how post-call analysis data is typically delivered: Post-call analysis results are sent via the
call_analyzed
webhook event after a call is analyzed [(1) ]() . The webhook payload includes the call object with the
call_analysis
field populated . To receive post-call analysis data, you need to: 1. Configure post-call analysis for your agent [(2) ]() 2. Set up a webhook to receive the
call_analyzed
event [(1) ]() 3. Ensure your webhook endpoint is properly registered and responding with 2xx status codes If you experienced a batch delivery of multiple analysis results in one day, this could be due to: - A backlog of calls being processed - Webhook delivery issues that were resolved - Changes to your webhook configuration To investigate further, I recommend: - Checking your webhook queue to see if there were any delivery delays [(3) ]() - Reviewing the timestamps in the webhook payloads to see when calls actually occurred versus when analysis was delivered - Verifying your webhook is consistently receiving all three webhook events per call:
call_started
,
call_ended
, and
call_analyzed
[(4) ]() For technical issues where standard troubleshooting hasn't resolved the problem, you may need to contact Retell AI support directly so they can investigate your specific account configuration and webhook logs [(5) ]() .
​ To learn more, see the sources I considered: [[1] Consume the analysis data](https://docs.retellai.com/features/post-call-analysis-consumption) [[2] Post Call Analysis Overview](https://docs.retellai.com/features/post-call-analysis-overview) [[3] Post call analysis](https://discord.com/channels/1186424376300679209/1309634032039886858) [[4] Discord message from @dailai. on 2025-01-30](https://discord.com/channels/1186424376300679209/1186462578310910112/1334396385486700574) [[5] postPost-call analysis: Data is gathered but not sent via webhook..why?](https://discord.com/channels/1186424376300679209/1399744779998461952) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.