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why does some agents, have emotional voice setting...
# ❓・ai-evy-support
a
Thanks for tagging me @Bobster2002. I'll look through relevant sources and get back to you shortly.
### Answer The
voice_emotion
parameter controls the emotional tone of the agent's voice, but it's currently only supported for specific TTS providers [(1) ]() [(2) ]() [(3) ]() [(4) ]() . According to the documentation, emotional voice settings are "currently supported for Cartesia and Minimax TTS providers" . Even though you're using the same voice (Cimo) , the availability of emotional voice settings depends on which TTS provider that voice comes from . For example: -
cartesia-Cimo
would support
voice_emotion
-
minimax-Cimo
would support
voice_emotion
-
retell-Cimo
or voices from other providers would not have this option All agents have access to
voice_speed
and
volume
settings regardless of provider . The
voice_emotion
field accepts values like
calm
,
sympathetic
,
happy
,
sad
,
angry
,
fearful
, or
surprised
.
​ To learn more, see the sources I considered: [[1] List Voice Agents](https://docs.retellai.com/api-references/list-agents) [[2] Create Voice Agent](https://docs.retellai.com/api-references/create-agent) [[3] Update Voice Agent](https://docs.retellai.com/api-references/update-agent) [[4] Get Agent Versions](https://docs.retellai.com/api-references/get-agent-versions) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.