### Answer Based on the available sources, there's a known issue where batch calls show "SENT" status but calls don't appear in Call History or actually dial numbers. [(1) ]() One user reported a similar problem where their batch call showed "SENT" status but no numbers were dialed, no calls appeared in history, and no cost was added to their account. Another user experienced a related issue where call records weren't showing up for batch calls, which was resolved when they disabled the "sensitive data storage opt out" setting. [(2) ]() When this setting is enabled, call recordings and certain call data may not be stored, which could affect what appears in Call History. To troubleshoot: 1. Check if you have "sensitive data storage opt out" enabled in your settings - if so, try disabling it 2. Verify that calls were actually dialed by checking if any costs were added to your account [(1) ]() 3. If the issue persists after checking these settings, this may require support assistance as it appears to be a platform issue

​ To learn more, see the sources I considered: [[1] Batch Calls Not Dialing](https://discord.com/channels/1186424376300679209/1474098908815949825) [[2] Batch calling problems (agent delays 30 seconds to start talking, and more problems)](https://discord.com/channels/1186424376300679209/1339949862506074132) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.