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Is anyone else experiencing an issue
# 💬・general
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Is anyone else experiencing an issue today where the llm sounds like a valley girl? actual transcript: "Hi, thanks for calling . Um, just so you know, all calls are transcribed and recorded for quality and follow-up. Right now, there aren’t any agents available to take your call, but, like, could you, uh, please tell me your name and your address or account ID? And, um, what can we help you with today?"
I asked the ai in the community page and this is what it had to say: The "valley girl" sound with filler words like "um," "like," and "uh" in your agent's speech is likely caused by the
handbook_config.natural_filler_words
setting being enabled[(1)](https://docs.retellai.com/api-references/update-agent)[(2)](https://docs.retellai.com/api-references/create-agent). To fix this, update your agent with `natural_filler_words: false`:
Copy code
javascript
const agentResponse = await client.agent.update('your_agent_id', {
  handbook_config: {
    natural_filler_words: false
  }
});
[(1)](https://docs.retellai.com/api-references/update-agent) The
handbook_config
object includes a
natural_filler_words
toggle that influences agent response style and behaviors[(1)](https://docs.retellai.com/api-references/update-agent)[(2)](https://docs.retellai.com/api-references/create-agent). When set to
true
, the agent uses natural filler words in speech[(1)](https://docs.retellai.com/api-references/update-agent)[(2)](https://docs.retellai.com/api-references/create-agent). Setting it to
false
should eliminate the "um," "like," and "uh" patterns you're experiencing[(1)](https://docs.retellai.com/api-references/update-agent)[(2)](https://docs.retellai.com/api-references/create-agent). If you didn't intentionally change this setting, check if your agent configuration was recently modified or if you're using a different agent version than before[(3)](https://docs.retellai.com/api-references/list-agents)[(1)](https://docs.retellai.com/api-references/update-agent).
Not sure when they added that, but it's awful.
NaTuRaL_filler_words