summerpuppet471
04/16/2026, 4:22 PMAI Evy
04/16/2026, 4:22 PMAI Evy
04/16/2026, 4:23 PMpost_call_analysis_data field when creating or updating an agent [(1) ]() [(2) ]() [(3) ]() . However, the specific error you're encountering about filtering in Call History isn't directly addressed in the documentation.
A few things to check:
1. **Ensure your agent has post-call analysis configured**: The post_call_analysis_data field should contain your custom analysis variables [(1) ]() [(3) ]()
2. **Verify calls have been analyzed**: Post-call analysis data is only available after calls end and the analysis completes. The data appears in the call_analyzed webhook event [(4) ]()
3. **Check if you're using the correct agent**: Make sure you're filtering Call History for the specific agent that has the post-call analysis fields configured
4. **Recent platform updates**: According to the changelog, there have been improvements to Call History including custom attributes and column arrangement [(5) ]() . The filtering functionality may require that calls have already been completed and analyzed with your current configuration.
If the issue persists after verifying these points, I'd recommend checking the [Documentation]() or reaching out to a [certified Retell partner]() for assistance with this specific dashboard filtering issue.AI Evy
04/16/2026, 4:23 PMAI Evy
04/16/2026, 4:23 PM