​ To learn more, see the sources I considered: [[1] Platform Changelogs | Retell AI](https://www.retellai.com/changelog) [[2] List Chat](https://docs.retellai.com/api-references/list-chat) [[3] Discord message from @melocotronko on 2025-12-16](https://discord.com/channels/1186424376300679209/1186462578310910112/1450512069592879278) ​

### Answer Retell AI has a dedicated status page where you can monitor system status and check if services are operational [(1) ]() . You can access it at: [) For programmatic monitoring, you could periodically call the List Calls API endpoint to verify the system is responding [(2) ]() . This endpoint returns call data and can serve as a health check:

GET <https://api.retellai.com/v2/list-calls>

However, based on a recent Discord discussion, there isn't currently a dedicated health/ping endpoint specifically designed for monitoring agent availability [(3) ]() . A user asked about this exact use case - wanting an endpoint to periodically check if agents are responding so they could divert calls during outages . Best practice recommendation: - Monitor the status page at [(1) ]() - Set up periodic API calls to the List Calls endpoint as a basic health check [(2) ]() - Consider implementing fallback logic in your application to handle API failures gracefully

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.