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Hi, I am using Retell to work with a custom LLM th...
# 💬・general
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Hi, I am using Retell to work with a custom LLM through websocket connection. I have the pipeline working fine except for DTMF input. I am not receiving any DTMF input in the transcript of any of the WebSocket events. I can see the user entry in the Retell chat history as: User pressed keypad: 5136549875# The agent setting has 'User Keypad Input Detection' turned on and 'Termination Key' as '#'. How can I debug what is going wrong here?