Hi, I am using Retell to work with a custom LLM through websocket connection. I have the pipeline working fine except for DTMF input. I am not receiving any DTMF input in the transcript of any of the WebSocket events.
I can see the user entry in the Retell chat history as:
User pressed keypad: 5136549875#
The agent setting has 'User Keypad Input Detection' turned on and 'Termination Key' as '#'.
How can I debug what is going wrong here?