The Retell Community is where innovators, call center leaders, and AI enthusiasts come together to share ideas, learn best practices, and explore the future of voice automation. Join to connect with peers, get early access to product updates, and collaborate on building human-like AI voice experiences that transform customer service.

Retell AI

<@605090813025976344> I got an email saying my org would be effected by a particular deprecation based on log analysis. The deprecation is from 3/31/2026: "Phone number single-agent fields. The single-agent fields on phone number configuration are deprecated in favor of weighted agent lists for inbound/outbound calls and SMS."

I haven't set up any phone number + retell agent connections programmatically - only through the Retell GUI, so I'm not sure how I would address this deprecation. This is my org id: org_yHQL5eA2Zgr8mlsB

The only Retell API interaction I'm doing programmatically is hitting the register-phone-call endpoint (https://api.retellai.com/v2/register-phone-call) from a custom twilio function.