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Hello,I’m currently building a voice AI solution u...
# ❓・ai-evy-support
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@AI Evy Hello, I’m currently building a voice AI solution using Retell AI focused on medical and service-based businesses, and I’m interested in learning more about your Enterprise Plan. Could you please provide more details regarding: * Pricing structure for the Enterprise Plan * Minute-based costs for voice calls * Pricing differences when using different LLMs, specifically GPT-4.1 * Any volume discounts or scaling benefits * Infrastructure or performance advantages included in the Enterprise tier I’m planning to scale this solution across multiple clients, so understanding the cost structure and capabilities at scale is very important.
a
Thanks for tagging me @Guilherme Z.. I'll look through relevant sources and get back to you shortly.
### Answer The Enterprise Plan is designed for companies with large call volumes (over $3,000/month) and offers several advantages for scaling your voice AI solution. [(1) ]() Enterprise Plan Features: The Enterprise Plan includes everything from the pay-as-you-go plan, plus: - Discounted pricing based on volumes - Fully managed agent setup - Additional included concurrency - Early access to beta features - Higher limit on Knowledge Bases - Custom concurrent calls based on volumes - Premium private Slack channel support with dedicated support teams Pricing Structure: For the pay-as-you-go plan, pricing starts at $0.07+ per minute for AI Voice Agents. The Enterprise Plan offers discounted pricing as low as $0.05/min for enterprise customers with volume discounts. [(2) ]() [(3) ]() GPT-4.1 Pricing: GPT-4.1 costs $0.045/minute, with a Fast Tier option at $0.0675/minute. [(1) ]() This is in addition to the Conversation Voice Engine cost, which ranges from $0.07-$0.08/minute depending on whether you use Elevenlabs/Cartesia voices ($0.07/minute) or OpenAI voices ($0.08/minute) . Total Cost Calculation: Your total per-minute cost = Conversation Voice Engine + LLM + Telephony. For example, using GPT-4.1 with Elevenlabs voices and Retell Twilio telephony would be approximately: $0.07 (voice engine) + $0.045 (GPT-4.1) + $0.015 (telephony) = $0.13/minute base rate. Volume Scaling: Teams using Retell report cutting call-handling costs by up to 80% compared to traditional IVR systems, thanks to its pay-per-minute model and auto-scaling infrastructure. [(3) ](
) The transparent pay-as-you-go model allows teams to forecast ROI easily and avoid large upfront enterprise contracts. Compliance for Medical Businesses: Retell is compliant with SOC 2 Type II, HIPAA, and GDPR, making it ready for regulated industries like healthcare without heavy compliance overhead. The Enterprise Plan includes vendor questionnaire support and uptime SLAs. [(1) ]() For detailed Enterprise Plan pricing specific to your volume requirements and to discuss your multi-client scaling needs, you can contact sales at:
​ To learn more, see the sources I considered: [[1] AI Phone Agent Pricing | Retell AI](https://www.retellai.com/pricing) [[2] Top 10 Replicant Alternatives for Enterprise Voice AI | Retell AI](https://www.retellai.com/blog/replicant-alternatives-compared-voice-ai-platforms) [[3] Top Kore.ai Alternatives for Enterprise Voice AI | Retell AI](https://www.retellai.com/blog/kore-ai-alternatives-for-your-enterprise) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
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@AI Evy
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Thanks for the follow-up, @Guilherme Z.. I'll get back to you soon.
### Answer [(1) ]() , [(2) ]() , [(3) ]() , [(4) ]() I've already provided comprehensive information about the Enterprise Plan in my previous response. Is there something specific you'd like me to clarify or expand on regarding: - Pricing structure and volume discounts - LLM costs (GPT-4.1 and other models) - Enterprise features and capabilities - HIPAA compliance for medical businesses - Scaling considerations for multiple clients Or would you like to proceed with contacting the sales team for a customized quote based on your specific volume requirements? You can reach them at:
​ To learn more, see the sources I considered: [[1] Top 10 Replicant Alternatives for Enterprise Voice AI | Retell AI](https://www.retellai.com/blog/replicant-alternatives-compared-voice-ai-platforms) [[2] Top Kore.ai Alternatives for Enterprise Voice AI | Retell AI](https://www.retellai.com/blog/kore-ai-alternatives-for-your-enterprise) [[3] ](https://www.retellai.com/resources/inbound-vs-outbound-callers-pricing-comparison-2025) [[4] ](https://www.retellai.com/resources/voice-ai-platform-pricing-comparison-2025) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.