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How can i get the call trascripts to use them in o...
# ❓・ai-evy-support
f
@AI Evy How can i get the call trascripts to use them in other tools?
a
Thanks for tagging me @FullThrottleFu. I'll look through relevant sources and get back to you shortly.
​ To learn more, see the sources I considered: [[1] Consume the analysis data](https://docs.retellai.com/features/post-call-analysis-consumption) [[2] Webhook Overview](https://docs.retellai.com/features/webhook-overview) [[3] Get Call](https://docs.retellai.com/api-references/get-call) [[4] List Calls](https://docs.retellai.com/api-references/list-calls) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
### Answer You can get call transcripts through three methods: [(1) ]() 1. Dashboard Access transcripts directly through the dashboard's Call History tab. 2. Webhooks Subscribe to webhook events to receive transcripts in real-time: [(2) ]() -
call_ended
- Receives the
transcript
field when the call completes -
call_analyzed
- Receives full call data including the transcript after analysis is complete -
transcript_updated
- Receives transcript updates during the call, plus a final update when the call ends, including
transcript_with_tool_calls
The webhook payload contains the call object with the transcript field. 3. Get Call API Retrieve transcripts programmatically using the Get Call API: [(3) ]() [(1) ]()
Copy code
javascript
import Retell from 'retell-sdk';

const client = new Retell({
  apiKey: 'YOUR_RETELL_API_KEY',
}) ;

const callResponse = await client.call.retrieve('119c3f8e47135a29e65947eeb34cf12d') ;
console.log(callResponse) ;
[(3) ]() The response includes: -
transcript
- Full transcription as a string -
transcript_object
- Transcript as a list of utterances with timestamps -
transcript_with_tool_calls
- Transcript with tool call invocations and results You can also use the List Calls API to retrieve multiple call transcripts at once. [(4) ]()
o
Do you mean to use them during the call?